Last Updated: April 13, 2025

1. Introduction

Welcome to Solutionaiz ("Company", "we", "our", "us"). By accessing or using our website solutionaiz.com (the “Site”) or engaging with any of our services, including our AI-powered automation and lead engagement solutions (collectively, the “Services”), you agree to be bound by these Terms & Conditions ("Terms").If you do not agree to these Terms, please do not use our Site or Services.

1.1 Legal Entity Disclosure

For legal and compliance purposes, please note that Solutionaiz is a trade name of Robson Group LLC, a Washington State Limited Liability Company. All contractual obligations, services, and communications are fulfilled by Robson Group LLC operating under the Solutionaiz name.

2. Services Provided

Solutionaiz provides AI-powered automation solutions, including lead reactivation, SMS engagement, lead qualification, and business process automation, typically under a performance-based trial model followed by full-service contracts.

3. Customer Rights and Responsibilities

You must be 18 years or older and authorized to act on behalf of your business.

You agree to provide accurate, lawful lead data and confirm you have consent for SMS communications.

You agree not to misuse the Site or Services, including unauthorized access, reverse engineering, or infringement of intellectual property.

4. Intellectual Property Protection

All Site content, including branding, text, graphics, logos, software, and design elements, is owned by Solutionaiz or its licensors. You may not copy, distribute, or use any content for commercial purposes without our prior written consent.

5. Payment Details

Payment terms are outlined in individual service agreements and may include profit-sharing, fixed fees, or subscription models.

All payments are accepted in USD via approved processors. Late payments may result in service suspension or termination.

6. Limitation of Liability

Solutionaiz is not liable for any indirect, incidental, or consequential damages, including loss of profits or data.

Our total liability shall not exceed the amount paid for services within the last 3 months, unless required by law.

7. Data Protection and Privacy

Our services comply with applicable data protection laws. Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, store, and process your data. By using the Site or Services, you consent to this data use.

8. Third-Party Links

Solutionaiz may provide links to third-party websites. We are not responsible for the content, privacy, or practices of third-party sites and do not endorse any third-party products or services.

9. Amendments to Terms

Solutionaiz reserves the right to update or modify these Terms at any time without notice. Continued use of the Site or Services constitutes acceptance of any changes.

10. Dispute Resolution

In the event of a dispute, both parties agree to first seek informal resolution. Legal claims shall be resolved under the laws of the State of Washington, via binding arbitration, unless otherwise agreed.

11. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of laws principles.

12. Termination

We reserve the right to suspend or terminate access to our Site or Services at any time for violations of these Terms, without prior notice.

13. SMS Communications

By providing your phone number, you consent to receiving automated SMS messages related to our Services. Standard message and data rates may apply. You may opt out of SMS communications at any time by following opt-out instructions provided in the message.

14. Indemnification

You agree to indemnify, defend, and hold harmless Solutionaiz, its affiliates, and employees from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the Site or Services, your violation of these Terms, or infringement of any third-party rights.

15. Contact Us

For questions or support regarding these Terms:

📧 Email: [email protected]

🌐 Website: www.solutionaiz.com