SOLUTIONAIZ

    Solutionaiz Privacy Policy

    Last Updated: April 13, 2025

    1. Introduction

    Solutionaiz ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solutionaiz.com (the "Site") and use our AI automation services (the "Services").

    By using the Site or Services, you consent to the practices described in this Policy.

    1.1 Legal Entity Disclosure

    Solutionaiz is a trade name of Robson Group LLC, a Washington State Limited Liability Company. All services provided under the Solutionaiz brand are operated and managed by Robson Group LLC.

    2. Information We Collect

    a) Information You Provide

    • Business Contact Information: Name, company name, email address, phone number
    • Lead Data: Customer or lead lists you provide for AI engagement (must include consent for contact)
    • Payment Information: If applicable, billing details for Services rendered

    b) Automatically Collected Information

    • Website Usage Data: IP address, browser type, operating system, referral sources, and device information
    • Cookies and Tracking Technologies: Used to improve user experience and analyze website traffic (see "Cookies" below)

    3. How We Use Your Information

    We use your information to:

    • Provide and manage our AI automation Services
    • Communicate with you about trials, services, and updates
    • Process payments and manage billing
    • Analyze usage to improve the Site and Services
    • Comply with legal obligations

    We do not sell or rent your data to third parties.

    4. SMS Communications

    If you provide a phone number, you may consent to receiving automated SMS messages from Solutionaiz for service-related purposes, including appointment reminders, follow-ups, and updates related to our Services.

    Mobile opt-in data and consent will not be shared with, sold to, or transferred to any third party for marketing or promotional purposes. Sharing with subcontractors and service providers who assist in delivering our Services is permitted solely for operational purposes and is subject to confidentiality obligations.

    Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Message frequency may vary.

    5. Sharing of Information

    We may share your information with:

    • Service Providers: Payment processors, hosting providers, or analytics tools under confidentiality agreements
    • Legal Authorities: If required by law, regulation, or legal process
    • Business Transfers: In connection with a merger, sale, or asset transfer

    6. Data Security

    We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

    7. Data Retention

    We retain your information for as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce agreements.

    8. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance user experience and track site usage. You may control cookie settings through your browser preferences.

    9. Your Choices

    • Opt-Out of Marketing: You can opt out of marketing emails by using the unsubscribe link.
    • Access or Correct Information: Contact us at support@solutionaiz.com to request updates or deletion of your data.

    10. Third-Party Links

    Our Site may link to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any data.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the updated Policy.

    12. Contact Us

    For questions or concerns about this Privacy Policy: